Boarding with Facebook Messenger

In what could be the first of many, airline KLM is integrating with Facebook Messenger to make it easier to fly. Using Facebook Messenger, KLM passengers will be able to receive their itinerary, flight updates, check-in notifications, get boarding passes and even rebook fights when needed.

KLM previously embraced social media by giving travelers the ability to book tickets via Facebook and Twitter, but this utilization of Facebook Messenger is an unprecedented move and could mark the beginning of a shift in the airline industry. Read more